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Travel group / Sport group rules

The staff of Hôtel Universel is glad to welcome you, and wishes to inform you of the hotel’s rules regarding the stays of sports groups.

Your responsibilities are :

  • Rooms booked for the same team members will be grouped on the same floor if possible.
  • No checking in will be proceeded before 4:00 PM. Checkout time is 12:00 PM.
  • All circulation in the halls must de done without disturbing other rooms. Curfew is at 11:00 PM for all teams.
  • No key will be given to minors without authorisation of an adult.
  • Bath towel inventory is verified  every day. If any towels are missing, the following amounts will be charged to you: washcloth: $2.00; hand towel: $5.00; large towel: $15.00. It is forbidden to take any material from the rooms outside of the hotel.
  • No gathering in corridors or rooms will be accepted. You can gather in the lobby lounge of the hotel.
  • It is forbidden to play sports (hockey or other) in the hotel.
  • Any person who doesn't respect the security rules of the pool or the water slide, may be denied the acces to the pool area.
  • Food and drink having been ordered or purchased from outside the hotel can only be consumed in your room, and therefore cannot be consumed in the public areas of the hotel (lobby or common rooms).
  • Our security guards will circulate in the hotel to enforce the rules mentioned above. Please take notice that after one warning, our guards will take the necessary measures to ensure the tranquility of the hotel customers.

We thank you for your collaboration and wish you a great sports event!

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Snowmobile package

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A great way to enjoy winter's pleasures.

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