Services / Services
Discover our services at Hotel Universel Rivière-du-Loup : our indoor swimming pool with water slide, our nordic spa, our two restaurants and much more, all under the same roof!
Wi-fi internet
Aware that Internet is no longer luxury but a necessity for most of us, Hotel Universel Rivière-du-Loup offers complimentary high-speed internet everywhere in the hotel, including meeting rooms.
For your comfort – small thoughts for you
We thought of everything to offer you a cozy and peaceful stay:
- Extra pillow in the dresser
- Extra towels, soap, crib available upon request, contact the Front desk by dialing 0
- “Do not disturb” Notice
- Wake-up call, dial 0 for the Front desk
- Coffee: 4 KCups are offered to you. Additionnal KCups are available at the Front desk, at $2 each, please dial 0.
UniverSpa Nordik
Your stay in the Hotel Universel Rivière-du-Loup will not be complete without a relaxing moment at UniverSpa Nordik. Live a magic moment by offering you a well deserved moment of relaxation. Various packages with or without accommodation are available. Forget the bothers of the everyday life and enjoy!
Go directly on our web site UniverSpa Nordik
Indoor pool and waterslide
All year round, enjoy the indoor pool and the indoor waterslide of Hotel Universel Rivière-du-Loup. Escape from cold winter or from the intense heat this summer! Take advantage of the internal facilities to read a good novel or simply to relax.
Rates*:
- $6 / adult
- $4/ child
- $15/ family
*The entrance is free for every guest who has a room at the hotel.
Schedule for the people who are not at the hotel : (towels non included)
Closed indefinitely due to Covid-19 for people who are not at the hotel.
Restaurants
Try one of Hotel Universel Rivière-du-Loup onsite restaurant, Le Rialto or La Verrière.
La Verriere restaurant is an international style restaurant. With the family, with friends or as a couple, you will enjoy its specialties : seafood and côte de boeuf au jus!
You will find Bistro-Bar Le Rialto delightful ; its refined italian cuisine is perfect for a romantic dinner.
Restaurants
Try one of Hotel Universel Rivière-du-Loup onsite restaurant, Le Rialto or La Verrière.
La Verriere restaurant is an international style restaurant. With the family, with friends or as a couple, you will enjoy its specialties : seafood and côte de boeuf au jus!
You will find Bistro-Bar Le Rialto delightful ; its refined italian cuisine is perfect for a romantic dinner.
Gym
To keep the shape during your stay at Hotel Universel Rivière-du-Loup, we offer a complete workout room. To start the day, there is nothing better than a vigorous workout followed by a good healthy breakfast!
Secretarial service
To give you a hand with your next meeting or conference, Hotel Universel Rivière-du-Loup offers a secretarial service. Whether for recording guests, print files or any other related duties, secretarial services allow you to concentrate on the essentials.
Laundry and dry cleaning service
Hotel Universel offers a laundry service on site, as well as a dry cleaning service. For a dry cleaning or a washing and drying, do not look any further, we have what you need.
For the dry cleaning service, give us your clothes before 9AM so you can receive them in the same day!
Paper and mailing services
Newspapers
Newspapers available in the hotel lobby and restaurant
- Le Soleil, Le Journal de Québec, etc...
Mailing service
Come and see us at the Front desk to send or stamp a letter, or to pick up your mail.
Photocopy Service
Available at the Front desk
- 25 copies or less: $0.25/copy
- 26 copies or more: $0.15/copy
Fax Service
Available at the Front desk
- Send a fax: $1.50/page
- Receive a fax: $0.20/page, at 418-862-2205
Room Service
All meals, including breakfast, can be served to your room during the restaurant working hours*.
Business hours:
La Verrière (#6622)
Monday to Friday 6:30 am to 11H00 pm and 05h00 pm to 09h00 pm
Saturday and Sunday 07h00a m to 1h00 pm and 05h00 pm to 09h00 pm
The Rialto bistro-bar (#6621)
Drink service offered from 11AM to 11PM
*Additionnal fees will apply.
Private inside garage
If you are travelling by bicycle, motorcycle or snowmobile, we have some small garage to put your vehicle in safety.
A deposit of $15 in cash is necessary at your check-in. You will have it back at your check-out.
- Carte routière vélo/ Bicycle roads card
- Carte routière moto/Motorcycle roads card
- Carte routière motoneige/ Snowmobile roads card
*You can have a heated garage for $15.
Compound for snowmobile
You can have an acces to a compound for free to park your snowmobile. Our security cameras will keep an eye on your equipment.
Electric car's charging station
The Hotel has three parking places with a universal charging station for electric cars and a dedicated spot offered by TESLA.
All you have to do is plug your car, and leave with peace at mind!
Location nearby transportation and Cruises
In this section, you will find all transportation options near our hotel, with the information to contact them.
Bus Station 418-862-4884
Airport 418-867-5001
Whale watching Cruises (AML) 418-867-3361
Duvetnor Society Cruises 418-867-1660
« Station exploratoire du Saint-Laurent » / Sea Mammal Observation Network 418-867-8796
Rivière-du-Loup – St. Siméon Ferry 418-862-9545
Taxi Service 418-862-3111 or dial 0 on the phone in your room
Car Rental 418-860-2111
Train Station 1-888-668-4626
Money Exchange Service 418-862-7255
Other services
Universal Hotel offer other services at his guests:
- Freezer
- Refrigerator
- Vending machine
- Ice machine
- ATM
- Tourist kiosk for the summer season
web promotion
Gift Card
Available for all the services in the hotel
Our gift card are the perfect gift to give!