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Services / Services

Discover our services at Hotel Universel Rivière-du-Loup : our indoor swimming pool with water slide, our nordic spa, our two restaurants and much more, all under the same roof!

Wi-fi internet

Wi-fi internet

Aware that Internet is no longer luxury but a necessity for most of us, Hotel Universel Rivière-du-Loup offers complimentary high-speed internet everywhere in the hotel, including meeting rooms.

For your comfort – small thoughts for you

For your comfort – small thoughts for you

We thought of everything to offer you a cozy and peaceful stay:

  • Extra pillow in the dresser
  • Extra towels, soap, crib available upon request, contact the Front desk by dialing 0
  • “Do not disturb” Notice
  • Wake-up call, dial 0 for the Front desk
  • Coffee: 4 KCups are offered to you. Additionnal KCups are available at the Front desk, at $2 each, please dial 0. 

UniverSpa Nordik

UniverSpa Nordik

Your stay in the Hotel Universel Rivière-du-Loup will not be complete without a relaxing moment at UniverSpa Nordik. Live a magic moment by offering you a well deserved moment of relaxation. Various packages with or without accommodation are available. Forget the bothers of the everyday life and enjoy!

From Monday to Thursday: $32; After 5 pm: $20.* May not be applied with another promotion.

From Friday to Sunday: $37.

Indoor pool and waterslide

Indoor pool and waterslide

All year round, enjoy the indoor pool and the indoor waterslide of Hotel Universel Rivière-du-Loup. Escape from cold winter or from the intense heat this summer! Take advantage of the internal facilities to read a good novel or simply to relax.

Rates*:

- $6 / adult

- $4/ child

- $15/ family

*The entrance is free for every guest who has a room at the hotel.

 

Schedule for the people who are not at the hotel : (towels non included)

Closed indefinitely due to Covid-19 for people who are not at the hotel.

Monday : 18:00 to 22:00

Tuesday to thursday : 8:00 to 11:00 / 18:00 to 22:00

Friday : 8:00 to 11:00 

Saturday : Closed

Sunday : 12:00 to 17:00 

 

Closed indefinitely due to Covid-19

 

Restaurants

Restaurants

Try one of Hotel Universel Rivière-du-Loup onsite restaurant, Le Rialto or La Verrière.

La Verriere restaurant is an international style restaurant. With the family, with friends or as a couple, you will enjoy its specialties : seafood and côte de boeuf au jus!           

You will find Bistro-Bar Le Rialto delightful ; its refined italian cuisine is perfect for a romantic dinner.

Restaurants

Restaurants

Try one of Hotel Universel Rivière-du-Loup onsite restaurant, Le Rialto or La Verrière.

La Verriere restaurant is an international style restaurant. With the family, with friends or as a couple, you will enjoy its specialties : seafood and côte de boeuf au jus!           

You will find Bistro-Bar Le Rialto delightful ; its refined italian cuisine is perfect for a romantic dinner.

Gym

Gym

To keep the shape during your stay at Hotel Universel Rivière-du-Loup, we offer a complete workout room. To start the day, there is nothing better than a vigorous workout followed by a good healthy breakfast!

Secretarial service

Secretarial service

To give you a hand with your next meeting or conference, Hotel Universel Rivière-du-Loup offers a secretarial service. Whether for recording guests, print files or any other related duties, secretarial services allow you to concentrate on the essentials.

Laundry and dry cleaning service

Laundry and dry cleaning service

Hotel Universel offers a laundry service on site, as well as a dry cleaning service. For a dry cleaning or a washing and drying, do not look any further, we have what you need.

For the dry cleaning service, give us your clothes before 9AM so you can receive them in the same day!

Paper and mailing services

Paper and mailing services

Newspapers

Newspapers available in the hotel lobby and restaurant

  • Le Soleil, Le Journal de Québec, etc...

Mailing service

Come and see us at the Front desk to send or stamp a letter, or to pick up your mail.

Photocopy Service

Available at the Front desk

  • 25 copies or less: $0.25/copy
  • 26 copies or more: $0.15/copy

Fax Service

Available at the Front desk

  • Send a fax: $1.50/page
  • Receive a fax: $0.20/page, at 418-862-2205 

Room Service

Room Service

All meals, including breakfast, can be served to your room during the restaurant working hours*.

Business hours:

La Verrière (#6622)

Monday to Friday 6:30 am to 11H00 pm and 05h00 pm to 09h00 pm

Saturday and Sunday 07h00a m  to 1h00 pm and 05h00 pm to 09h00 pm

The Rialto bistro-bar (#6621)

Drink service offered from 11AM to 11PM

 

*Additionnal fees will apply.

Private inside garage

Private inside garage

If you are travelling by bicycle, motorcycle or snowmobile, we have some small garage to put your vehicle in safety.

A deposit of $15 in cash is necessary at your check-in. You will have it back at your check-out.

 

*You can have a heated garage for $15.

 

Compound for snowmobile

Compound for snowmobile

You can have an acces to a compound for free to park your snowmobile. Our security cameras will keep an eye on your equipment.

Electric car's charging station

Electric car's charging station

The Hotel has three parking places with a universal charging station for electric cars and a dedicated spot offered by TESLA.

All you have to do is plug your car, and leave with peace at mind!

Location nearby transportation and Cruises

Location nearby transportation and Cruises

In this section, you will find all transportation options near our hotel, with the information to contact them.

Bus Station 418-862-4884

Airport 418-867-5001

Whale watching Cruises (AML) 418-867-3361

Duvetnor Society Cruises 418-867-1660

« Station exploratoire du Saint-Laurent » / Sea Mammal Observation Network 418-867-8796

Rivière-du-Loup – St. Siméon Ferry 418-862-9545

Taxi Service 418-862-3111 or dial 0 on the phone in your room

Car Rental 418-860-2111

Train Station 1-888-668-4626

Money Exchange Service 418-862-7255

Other services

Other services

Universal Hotel offer other services at his guests:

  • Freezer
  • Refrigerator
  • Vending machine
  • Ice machine
  • ATM
  • Tourist kiosk for the summer season

Read more >

web promotion

Our promotion is valid until December 31st, 2020 and offers you a gift card if you book with a corporate rate.

Read more >

Promotion 15% en route to the Magdalen Islands

Take advantage of a 15% discount on your overnight stay by presenting your receipt confirming your crossing with the CTMA.

Read more >

Enjoy your trip in full confidence

Our Covid-19 protocol

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Gift Card

Available for all the services in the hotel

Our gift card are the perfect gift to give!